How can I get quote?
Do cleaners bring their own supplies?
How does pricing work?
How does Queen of Maids work?
What areas do you cover?
What is Queen of Maids' "Happiness Guarantee"?
Who are the Service Pros that use Queen of Maids?
What forms of payment are accepted?
Booking a Cleaning
How do I book a cleaning online?
What are add-on services and how do they work?
I have a coupon code or gift code, how do I use it?
What is a "heavy duty" cleaning?
Can my online quote change?
When will my credit card be charged for the cleaning?
Can I book a cleaning for a vacation rental?
What type of cleaning professionals will I have for my cleaning?
Excluded Services and Appointment Restrictions
The Day of Service
Do I need to be home during the cleaning?
How many cleaners will arrive for my appointment?
How do I leave a tip for my cleaner(s)?
Should I leave a tip?
Lock-outs or no electricity, hot water, or air conditioning.
How can I leave a note for my cleaner(s)?
How long will the cleaning take?
I am not happy with my cleaning. How to request a reclean appointment?
What is your breakage and loss policy?
How do I reschedule an upcoming appointment?
How do I cancel an appointment?
Are there any cancelation fees?