Top Articles
How long will the cleaning take? | CLEANING CHECKLISTS: What is the difference between Standard / Deep / Move In-Out / Heavy Duty Cleanings? | What is a "heavy duty" cleaning?
Getting Started
How can I get quote?
Do cleaners bring their own supplies?
How does pricing work?
How does Queen of Maids work?
What areas do you cover?
What forms of payment are accepted?
What is the Queen of Maids Service Guarantee?
Who are the Service Pros that use Queen of Maids?
Customer Service Hours - Contact Us
Booking a Service
How do I book a cleaning online?
CLEANING CHECKLISTS: What is the difference between Standard / Deep / Move In-Out / Heavy Duty Cleanings?
What are add-on services and how do they work?
I have a coupon code or gift code, how do I use it?
What is a "heavy duty" cleaning?
Can my online quote change?
When will my credit card be charged for the cleaning?
Can I book a cleaning for a vacation rental?
Excluded Services and Appointment Restrictions
Can I book a post construction cleaning?
Do you cover commercial cleaning services?
Managing Appointments
I am no longer available for my appointment. What can I do?
I am not happy with my cleaning. What can be done?
Are there any cancelation fees?
The Day of Service
Do I need to be home during the cleaning?
How many cleaners will arrive for my appointment?
Should I leave a tip?
Home has no electricity, hot water, or air conditioning/heat.
The Dos and Don'ts for your cleaning appointment
How can I leave a note for my cleaner(s)?
How long will the cleaning take?
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