What is your breakage and loss policy?
If there is a breakage or loss during your cleaning, notification of such an event must be made to Queen of Maids within 48 hours of service, by email or phone. Once Queen of Maids receives your notification, a form will be sent to you to be filled out. Please note that the form needs to be received within 10 days after the incident occurs. For full details of our breakage and loss policy please review our terms and conditions page.